Social Security needs to update their computer systems and allow disability claimants and their attorneys to access their claim file online just like when the case is sent to ODAR. This would cut down on phone calls and missed appeal deadlines due to attorney paperwork not being processed. Currently all attorney information has to be updated into 5 separate computer systems. With all the staffing cutbacks, this systems is neither efficient or affective and the antiquated systems are in desperate need of an overhaul.
Idea No. 25