Campaign: Open Data Project

Update Computer Systems

Social Security needs to update their computer systems and allow disability claimants and their attorneys to access their claim file online just like when the case is sent to ODAR. This would cut down on phone calls and missed appeal deadlines due to attorney paperwork not being processed. Currently all attorney information has to be updated into 5 separate computer systems. With all the staffing cutbacks, this systems ...more »

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42 votes
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Campaign: Open Data Project

Year end statements

At the end of the year, Soc. Sec. sends a tax related statement to those receiving benefits. It would be reallly helpful to have that available on the "My Social Security".

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34 votes
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Campaign: Open Data Project

Monthly Benefit Amount

I want to know how in the world does social security believe that a person can feasibly live off of 740 a month? They use some standard to determine what acceptable amounts for the cost of living. Have they not realized how much rent is? I have two kids and I am a single mom. My rent is 600.00 a month not including utilities and other basic needs. So with my monthly benefit check being 740.00 how in the world can a person ...more »

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-9 votes
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Campaign: Open Data Project

Make sure you have all of the medical records before decision!

Have Disability Determination Services contact the claimant to verify medical records from all sources have been collected BEFORE the claim is sent to the medical pool to be reviewed! How many denials have there been because the DDS worker did not get records and gave up looking/waiting for them? I swear to god I have talked to so many clients who had no idea what records had been collected and who received a denial ...more »

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12 votes
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Campaign: Open Data Project

SSDI

Allowing applicants to track our SSDI case on-line. Our lawyers have the option why cant we.

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18 votes
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Campaign: Open Data Project

Voluntary Tax Withholding - W-4V

I would like to be able to update my W-4V form on line rather than printing the form from the SS site and mailing it. It would be easier and less complicated if this was available on the SS website.

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15 votes
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Campaign: Open Data Project

Give the option to communicate digitally instead of snail mail

As a representative payee, I wish I could send or receive a secure email instead of communicating through snail mail. As it stands now I have to send income statements, reviews, etc... through snail mail. Not only is this a major waste of paper, But I have major privacy concerns as with the information in these mailings is all a single person would need to commit ID theft.

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23 votes
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Campaign: Open Data Project

Status of applications

Being able to see status of any application submitted on "My Social Security" site.

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19 votes
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Campaign: Open Data Project

Retraining and Relief for Customer Service

As others have written, it takes me 4-5 phone calls plus 3-4 visits to my local SSA to get a correct answer or to get something like a simple form to be filed correctly. I understand what a massive project social security is, and I can imagine how many cases and issues the folks working the SSA desks and phone lines must handle daily - they are overwhelmed! Being so overwhelmed, I too would get frustrated and probably ...more »

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16 votes
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Campaign: Open Data Project

Email support and customer service

To contact a social security representative, my only options are to write, visit, or call my nearest office. Email support should be another option. Sometimes the wait time over the phone and in person at the SSA office and take too long and be a huge inconvenience.

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15 votes
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Campaign: Open Data Project

Detailed online status

I would love to be able to view the status of a claim online without having to call the field office or ODAR through the ERE. It would be much more cost and time efficient if I could simply log on and see what stage they are at in their claim.

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21 votes
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Campaign: Open Data Project

Increase online access

I come online to see if forms I've submitted have been recieved (they haven't, over 3 months) allow submitting of forms ONLINE such as ssa-1696, CMS1763, ssa 561. It is 2014, why is the website run like it's 1996???

It would be much more efficient. The telephone services are a nightmare, and it costs me a good deal of time and money hand submitting things as if this were the 1940's. Nonsense!

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16 votes
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