Campaign: Open Data Project

accountability of you to US

Your process and most employees I have dealt w on (now 7 attempts to recover diverted and/or stolen Retirement benefits necessary to live on) is outrageously unresponsive and there appears to be no remedy. The SSA Inspector General's job should be (as for other agencies) investigating you, not beneficiary fraud (that is a job for the US attorney)..

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MYSSA

We need to make it known on the homepage of our website that you DO NOT need a Myssa account to apply for benefits. However, If you do have A MYSSA account I think it would be helpful to also have a link in the Myssa account to go directly to the Retirement , DIB , application .

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Campaign: Open Data Project

Retire Comfortably and easily

Retirement should be a simple no hassle process. Systems should be made to open doors to ease of access for people to retire. This could be done by automated phone systems or live web calling. More interactive the less stress people get to retire all while creating new jobs and expanding social security.

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Campaign: Open Data Project

transparency

Perhaps we can have a program the a clamant can lookup SS# & tell the status of claim. ex. In-process, or complete, or need additional forms...

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Campaign: Open Data Project

Customer Service Representative

TSR in the Tampa, Florida SSA call center

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Representative Payee Automated Line

Provide the option of providing the caller the ability to enter the social of the person they are calling about as well as their own. Allow the system to verify if the persons social is linked as the Representative Payee. If the person is not the payee. If the social being provided is the Rep payee allow the system to propagate into CHIP with the Rep Payee's social and the Beneficiary's social. If the social is not listed ...more »

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Automated Service Confirmation Number

On the National 800 Line the automated service is constantly being updated. With the addition of filing claims online we are issuing confirmation numbers to the people that file online, however the automated service does not specify that this is strictly limited to those file online. Proposed change to the automated service would say "If you have filed your application online, please enter your confirmation number ...more »

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Campaign: Open Data Project

DGS FIT DISMISSAL TEMPLATE

When generating dismissals using DGS FIT, there are some issues which have appeared. The first is the wording in the 4th paragraph at the end of the 1st sentence in the Withdrawal DISM option. The wording should read "file the request" rather than "file the file". The other issue is pertaining to all dismissals. QA has brought up the aspect of needing to add the application date(s) as well as the initial denial date. ...more »

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Claims Representative

I'm a T16 Claim representative and lately I have been receiving questions about sga vs excess income, I think a solution will be, if in the aclm screen a sga denial it's added. These will be a remain that both programs at initial level sga is for both programs.

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Campaign: Open Data Project

US Patent for Senior Citizens and Handicap

To whom it may concern: The reason that drives me to write to you at this present moment is that I have been granted a US patent. The original thought that brought us to develop this idea (which was approved due to how practical, useful, and innovated). This idea originated thinking on how the lives of senior citizens or handicap persons can be improved. The idea deals with a disposable cellular holder of easy use ...more »

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Medicare Part B App Form TIME/MONEY SAVER

Please include a Question blank on FORM CMS-40B (04/17), Medicare Part B application, for REQUESTED START DATE for Part B benefits.

 

I had several missed calls and multiple mailings just because that info was NOT requested on the form.

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Cleanups

Time to throw away some people, places, and things. Out with the old in with some new.

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