Open Data Project

Monthly wage reporting over the phone, automation & forms

I report my son's monthly wage via the automated phone service. I have had a on going problem when it comes to the part where they ask you to "say and spells your last name" after saying and spelling my last name I am asked to do it again and then again, sometimes even a 3rd time. Then after the 3rd time it says "check the information and call back later". It's very aggravating and it happens usually 8 out of 10 calls! ...more »

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NO LAWYER FOR APPROVAL

Luckily, I did not have to fight for my approval, however I know many who have. They have had to fight for years. 7 is the longest I am aware of. Personally. SSA Should develop a self service portal which allows applicants a timeline and step view of their claim starting at day 1. It should track and count down the typical number of days till completion. If the issue is held up in a particular department there should ...more »

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